Delivery and returns
Shipping and Returns
Shipping your order
We offer complimentary standard ground shipping on all our orders. We’ll send your order out within 1 business day, and our delivery partners should be handing you your BINIBINI order within 5-7 business days.
If you need your order ASAP, you can choose FedEx 2Day or Standard Overnight at the checkout. Any extra shipping fees will be calculated based on your address.
Currently, we are unable to ship outside the United States. Sign up to our mailing list for notifications on when we’ll be shipping to new countries and territories.
Due to the current COVID-19 situation, there may be a slight extension on our usual shipping times. Thank you for your patience and if you have any questions, please don’t hesitate to get in touch.
Returns and exchanges
We’re happy to take your order back for a full refund within 14 days of delivery or swap it for something that’s more your style. Handbags must be clean and unused, with all original tags and labels attached. Please ensure you repack your handbag inside its dust-bag.
To return or exchange an order, get in touch via email at customercare@binibininewyork.com quoting your order number.
After we receive your return, your refund will be credited to your original payment method in 5 – 10 business days.